Last updated: Jan 29, 2022
Welcome to Dime and thank you for selecting the Services offered by Dime Media Inc. and/or its subsidiaries and affiliates (referred to as “Dime”, “we”, “our”, or “us”). These Terms of Service (the “Agreement”) apply to the Dime website located at www.joindime.com and the Services offered via the Site, all associated sites linked to www.joindime.com by Dime, its subsidiaries and affiliates (collectively the “Site”). The Site is provided to our users (occasionally “Users”, “You”, “Your”) on certain terms and conditions. This Agreement is a legal agreement between you and Dime. Please read this Agreement in its entirety. If you have any questions, comments, or concerns regarding this Agreement or the Services, please contact us at email@example.com. By using the Site, you agree to this Agreement. If you do not agree, do not use the Site or any of the Services offered via the Site or Dime. By accessing this Site and/or any of the Services offered via this Site you agree to the entirety of this Agreement.
This Site and the Services provide users with access to a variety of online tax preparation services and related tools. The Site and/or the Services are not intended to provide specific tax or legal advice to any individual or business. You are encouraged to consult your own tax and/or legal professionals, the Internal Revenue Services (“IRS”) or state taxing agencies with any specific questions about your own tax return(s).
(A) The Services are protected by copyright, trade secret, and other intellectual property laws. All of the Services, as well as all information accessed through or displayed on the Site (including, but not limited to, such things as all text, user interfaces, visual interfaces, sounds, graphics, computer code, “look and feel,” expression, etc.) (collectively “Content”), is owned or controlled by or otherwise licensed to Dime. Dime hereby grants to you, the user, a personal, limited, non-commercial, revocable, non-transferable and non-exclusive license to access the Site and to utilize the Services and Content for the limited and specific purpose of preparing and/or filing your personal, state and/or federal income tax return and those specific services related thereto as made available or facilitated through the Site or the Services.
(B) You agree not to use, nor permit any third party to use, the Services or Content in a manner that violates any applicable law, regulation or this Agreement. You agree you will not (i) provide access to or give any part of the Services and/or Content to any third party, (ii) copy, reproduce, modify, deconstruct, sell, trade or resell the Services and/or Content, or (iii) make the Services or Content available on any file-sharing or application hosting service.
We are constantly trying to improve our Services, so this Agreement may change along with the Services. We reserve the right to change this Agreement at any time for any reason or no reason at all. If you don’t agree with the updated Agreement, you are free to reject them; unfortunately, that means you will no longer be able to use the Services. If you use the Services in any way after a change to this Agreement is effective, that means you agree to all of the changes. Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by both you and us.
The Service is available to U.S. residents who are eighteen (18) years of age and older, have a valid email address, and have enrolled in the Service at www.joindime.com. We reserve the right to refuse access to the Service or cancel your account at any time and for any reason or no reason at all.
The Children’s Online Privacy Protection Act (“COPPA”) requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13. We do not knowingly collect or solicit personally identifiable information from children under 13; if you are a child under 13, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at firstname.lastname@example.org.
For Services offered on a payment or subscription basis, the following terms apply, unless Dime or its third-party affiliate notifies you otherwise in writing. This Agreement also incorporates by reference and includes program ordering and payment terms provided to you on the website for the Services:
(A) Payments will be billed to you in U.S. dollars, and your account will be debited when you subscribe and provide your payment information, unless stated otherwise in the program ordering or payment terms on the website for the Services.
(B) You must pay with one of the following: (i) a valid credit card acceptable to Dime, (ii) a valid debit card acceptable to Dime, (iii) sufficient funds in a checking or savings account to cover an electronic debit of the payment due, or (iv) by another payment option that Dime provides to you in writing.
(C) If your payment and registration information is not accurate, current, and complete and you do not notify us promptly when such information changes, we may suspend or terminate your account and refuse any use of the Services.
(D) If you do not notify us of updates to your payment method (e.g., credit card expiration date), to avoid interruption of your service, we may participate in programs supported by your card provider (e.g., updater services, recurring billing programs, etc.) to try to update your payment information, and you authorize us to continue billing your account with the updated information that we obtain.
(E) Dime will automatically renew your monthly Services at the then-current rates, unless the Services are cancelled or terminated under this Agreement.
(F) Additional cancellation or renewal terms may be provided to you on the Site.
Use of the Services may be available through a compatible mobile device. You agree that you are solely responsible for these requirements, including any applicable changes, updates and fees as well as the terms of your agreement with your mobile device and telecommunications provider.
Dime makes no warranties or representations of any kind, express, statutory or implied as to: (i) the availability of telecommunication services from your provider and access to the services at any time or from any location; (ii) any loss, damage, or other security intrusion of the telecommunication services; and (iii) any disclosure of information to third parties or failure to transmit any data, communications or settings connected with the services.
(A) As a condition for your access to and use of the Site and the Services, you hereby agree that you will not use the Site or any of the Services for any purpose that is illegal, immoral, contrary to public law, abusive, threatening, harassing, or in any way which would or might violate the legal rights, such as rights of privacy, of any other individual, business entity, or third-party, or in any way contrary to this Agreement. Without providing an exhaustive list, examples of such unlawful and/or prohibited conduct shall include, but not be limited to, the following:
(B) You agree that Dime may use your feedback, suggestions, or ideas in any way, including in future modifications of the Services, other products or services, advertising or marketing materials. You grant Dime a perpetual, worldwide, fully transferable, sublicensable, non-revocable, fully paid-up, royalty free license to use the feedback you provide to Dime in any way.
(A) Dime is not in the business of providing legal, financial, accounting, tax, health care, real estate or other professional services or advice. Consult the services of a competent professional when you need this type of assistance.
(B) Dime may be required by law to send you communications about the Services or third-party products. You agree that Dime may send these communications to you via email, text and/or by posting them on our Site, all in Dime’s sole discretion.
(C) Some of the Services involve Dime sending you communication via text message. You agree that Dime may send these communications to you.
(D) You are responsible for securely managing your password(s) for the Services and to contact Dime if you become aware of any unauthorized access to your account. The Services may periodically be updated with tools, utilities, improvements, third party applications, or general updates to improve the Services. You agree to receive these updates.
(E) You may provide us with your telephone number as part of your customer record or registration or via other methods. You understand and agree that Dime may use your telephone number for “multi-factor authentication” (“MFA”), to confirm your identity and help protect the security of your account. Part of the MFA identity verification process may involve Dime sending text messages containing security codes to your telephone number. You agree to receive these texts from Dime containing security codes as part of the MFA process. In addition, you agree that Dime may send automated text messages and pre-recorded voice messages to the telephone number you provide for other limited purposes, including: providing you with important critical notices regarding your use of the Services, or fulfilling a request made by you through the Services.
(A) Your use of the Services, Software, and Content is entirely at your own risk. except as described in this Agreement, the Services are provided “as is.” to the maximum extent permitted by applicable law, Dime, its Affiliates, and its third party providers, licensors, distributors or suppliers (collectively, “suppliers”) disclaim all warranties, express or implied, including any warranty that the services are fit for a particular purpose, title, merchantability, data loss, non-interference with or non-infringement of any intellectual property rights, or the accuracy, reliability, quality or content in or linked to the services. Dime and its Affiliates and suppliers do not warrant that the services are secure, free from bugs, viruses, interruption, errors, theft or destruction. If the exclusions for implied warranties do not apply to you, any implied warranties are limited to sixty (60) days from the date of purchase or delivery of the services, whichever is sooner.
(B) Dime, its Affiliates and suppliers disclaim any representations or warranties that your use of the services will satisfy or ensure compliance with any legal obligations or laws or regulations.
(C) Dime, its Affiliates and suppliers disclaim any representations or warranties that your use of the services will satisfy or ensure compliance with any legal obligations or laws or regulations.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE ENTIRE LIABILITY OF DIME, ITS AFFILIATES AND SUPPLIERS FOR ALL CLAIMS RELATING TO THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICES DURING THE TWELVE (12) MONTHS PRIOR TO SUCH CLAIM. SUBJECT TO APPLICABLE LAW, DIME, ITS AFFILIATES AND SUPPLIERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: (A) INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES; (B) DAMAGES RELATING TO FAILURES OF TELECOMMUNICATIONS, THE INTERNET, ELECTRONIC COMMUNICATIONS, CORRUPTION, SECURITY, LOSS OR THEFT OF DATA, VIRUSES, SPYWARE, LOSS OF BUSINESS, REVENUE, PROFITS OR INVESTMENT, OR USE OF SOFTWARE OR HARDWARE THAT DOES NOT MEET DIME SYSTEMS REQUIREMENTS. THE ABOVE LIMITATIONS APPLY EVEN IF DIME AND ITS AFFILIATES AND SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS AGREEMENT SETS FORTH THE ENTIRE LIABILITY OF DIME, ITS AFFILIATES AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO THE SERVICES AND ITS USE.
You agree to indemnify and hold Dime and its affiliates, suppliers, officers, agents, employees, attorneys, accountants, and partners harmless from any and all claims, liability and expenses, including reasonable attorneys’ fees and costs, arising out of your use of the Services or breach of this Agreement (collectively referred to as “Claims”). Dime reserves the right, in its sole discretion and at its own expense, to assume the exclusive defense and control of any Claims. You agree to reasonably cooperate as requested by Dime in the defense of any Claims.
Dime reserves the right to change this Agreement at any time, and the changes will be effective when posted through the Services, on our Site or when we notify you by other means. We may also change or discontinue the Services, in whole or in part, at any time. Your continued use of the Services indicates your agreement to the changes.
(A) Dime may, in its sole discretion and without notice and without cause, restrict, deny, terminate this Agreement or suspend the Services or your account effective immediately, in whole or in part, for suspicion of fraud, security, illegal activity or unauthorized access issues to protect the integrity of our Services or systems and comply with applicable Dime policy, or if you fail to comply with this Agreement or if you no longer agree to receive electronic communications. Upon termination you must immediately stop using the Services and any outstanding payments will become due. Any termination of this Agreement shall not affect Dime’s rights to any payments due to it. Sections (2)(B) and (3) through (16) will survive and remain in effect even if the Agreement is terminated.
Due to European Union (EU) and European Economic Area (EEA) regulatory requirements, we do not provide service or intentionally collect data from EU or EEA residents. By using our service, customers represent that they are not EU or EEA residents.
New York state law governs this Agreement without regard to its conflicts of laws provisions.
(A) Any dispute arising from or relating to the subject matter of this Agreement shall be finally settled in New York, NY, in English, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. (“JAMS”) then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with such Rules. Judgment upon the award rendered by such arbitrator may be entered in any court of competent jurisdiction. Notwithstanding the foregoing obligation to arbitrate disputes, each party shall have the right to pursue injunctive or other equitable relief at any time, from any court of competent jurisdiction. For all purposes of these Terms, the parties consent to exclusive jurisdiction and venue in the state or federal courts located in New York, NY. Any arbitration under these Terms will take place on an individual basis: class arbitrations and class actions are not permitted. You understand and agree that by entering into these terms, you and company are each waiving the right to trial by jury or to participate in a class action.
(B) To begin an arbitration proceeding, send a letter requesting arbitration and describing your claim to Dime Media Inc. This Section shall survive expiration, termination or rescission of this Agreement.
We respect the intellectual property rights of others, and we reserve the right to delete or disable user content alleged to be infringing, and to terminate the accounts of alleged infringers. To learn more about the Digital Millennium Copyright Act (the “DMCA”), see here https://www.copyright.gov/legislation/dmca.pdf
Every Dime user gets his, her or its own unique referral link. When another user signs up for the Services after clicking on that unique link and becomes a paying subscriber, the referring user will receive a monetary bonus of Twenty Dollars ($20). Dime reserves the right to deny payment if the referred user cancels immediately, does not have self-employment income, or for any other reason as determined in the sole discretion of Dime. Dime also reserves the right to terminate the referral program at any time. The referral program is void if prohibited by law in the state, county or city where you are located.
This Agreement is the entire agreement between you and Dime and replaces all prior understandings, communications and agreements, oral or written, regarding its subject matter. If any court of law, having the jurisdiction, rules that any part of this Agreement is invalid, that section will be removed without affecting the remainder of the Agreement. The remaining terms will be valid and enforceable. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement. You cannot assign or transfer ownership of this Agreement to anyone without written approval of Dime. However, Dime may transfer, assign, or delegate this Agreement and our rights and obligations without your consent. If you want to request a transfer of this Agreement, contact Dime via an email to: email@example.com.
Dime cannot and does not assume any liability, claim, or loss for any user generated errors, including but not limited to data entry errors. You acknowledge and agree that you are solely responsible for the accuracy of your tax filings. However, Dime does offer an Accuracy Guarantee that the tax formulas and calculations accessed via any of the Services offered on the Site are accurate and will produce results consistent with federal and state standards for preparing and/or filing tax returns. In the event any of the formulas and/or calculations utilized in any of the Services offered by Dime are incorrect, then Dime will reimburse you any penalties and/or interest imposed by the Internal Revenue Service and/or your state of residence to the extent that such are imposed as a result of any such erroneous formulas and/or calculations. The Accuracy Guarantee is limited to penalties and/or interests as stated in this section and to no other amount(s). Furthermore, notwithstanding anything herein to the contrary, Dime’s liability pursuant to this Paragraph is limited to our Limitation of Liability as stated in this Agreement. Under no circumstance will Dime pay to you an amount that exceeds our Limitation of Liability as stated in this Agreement.
If you believe that an above-described calculation or formula error has occurred, you must notify Dime as soon as you are made aware of the mistake (and in no event later than 45 days after the interest or penalty is assessed) by phone at 1-415-644-8982 or mail at:
Dime Media Inc. - Accuracy Guarantee
442 5th Avenue #1467
Manhattan, NY 10018
Dime will then contact you to resolve the issue. In order to investigate your issue, Dime requires supporting information such as a copy of the IRS/state notice, evidence of payment of the specified penalty and/or interest, etc.
This Dime Acceptable Use Policy (“AUP”) is designed to protect the integrity, reliability and stability of the networks, systems, application, and related services of Dime Media Inc. (the “Dime Platform”) and is applicable to any user of the Dime Platform, including, but not limited to Dime customers (collectively, “Users”). Use of the Dime Platform by a User must, at all times, conform to this AUP, as well as any other terms and conditions between the User and Dime. By accessing or using any part of the Dime Platform, User agrees to be bound by this AUP. Each User shall be responsible for its direct use of the Dime Platform, as well as that of any third-party that such User has enabled to use the Dime Platform. Dime reserves the right, in its sole and exclusive discretion, to modify this AUP. Dime shall use commercially reasonable efforts to post notification of any such changes to this AUP on its website or through the Dime mobile app. However, continued use of or access to the Dime Platform following the posting of any changes constitutes acceptance of those changes. This AUP replaces any previous AUPs that may have been previously posted by Dime regarding the subjects addressed below.
Deliver this Notice, with all items completed, to Dime’s Designated Copyright Agent:
Copyright Agent c/o
442 5th Street #1467
Manhattan, NY 10018